Privacy and Confidentiality

King Saud Medical City, Department of Medicine deems the confidentiality of the information of users and visitors a top priority. The website administration spares no effort to provide high-quality services to all beneficiaries. The visitors and beneficiaries must constantly review the terms and principles of privacy and confidentiality of information when updates are made to them. The Website Administration is not to be liable to announce any updates applied to these terms and principles. And using the website means that you have viewed and complied with these terms and principles and the continuous recurrent modifications applied to them.

Security of the Personal Information

The privacy and information confidentiality policy was prepared to help the visitors and users understand the information collected from them upon visiting the website and the method to deal with it. The website management takes the proper procedures and measures to keep the personal information secure and to ensure protecting the same from loss, unauthorized use, misuse or unauthorized modification and disclosure. The most important measures applicable at King Saud Medical City to protect the visitor’s personal information include strict procedures and measures to protect the information security in addition to our technique to protect from the fraud and unauthorized access to our systems and regular and periodic update of the procedures and controls of protection meeting or exceeding the standards. Our employees are qualified and trained to respect the confidentiality of the personal information of our visitors.

Protecting your Privacy

In order to enable us to help you protect your personal information, we recommend the following:

Contact us immediately when you think someone could obtain your password, use code, PIN or any other confidential information.

Never give your confidential information on the phone or online unless you know the person or the recipient of the information.

Use a secure browser for completing transactions online and close other unused applications on the web. Ensure your antivirus software is always up to date.

In case you have any enquiries or opinions on the privacy principles, you can contact the website management via filyani@ksmc.med.sa.

This website may contain hyperlinks to websites or portals using methods to protect the information and privacy other than the methods we use. We are not liable for the contents, methods and privacy of such other websites. We recommend you to refer to the privacy notifications of such websites.

Sending Email Messages to Department of Medicine

When you enquire or ask for some information about a specific service or when you give additional information using any means of communication with Department of Medicine at King Saud Medical City, be electronic or not, such as the enquiry application on our website, we will use your email address to reply to your enquiries. It is also possible to save your email address, your message and our reply to it for the purpose of quality control. We may also do so for the legal and control purposes.